QNAP VS-2008 Pro VioStor NVR

Questions on QNAP VS-2008 Pro VioStor NVR

• From Bob O'Cleary at 22/03/2012 22:37
  • Do you charge VAT on items shipped to Ireland if you are supplied with vat number at order time
  • Hello Bob,
    Please drop us an email to info@use-ip.co.uk (including your EU VAT number and what items you'd like to purchase) and we'll prepare you a pro-forma invoice with no VAT.
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• From Paul at 15/09/2011 10:44
  • I'm using Axis P33 and M5013 IP cameras with this QNAP NVR, I can hear audio from the cameras when I live view them directly via Internet Explorer, but not via my NVR's monitor or playback (nor via the QNAP Vmobile App) - any suggestions?
  • Hello Paul,
    
    You need to change your camera's audio settings to use G711/G726(32K) audio format, audio should work fine with the QNAP in live and playback then.
    
    Unfortunately, the Vmobile App does not currently support audio to mobile phones etc.
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• From Adam at 05/08/2011 11:07
  • Hi There,
    If we connect IP cameras with audio capability to this PRO NVR, is it possible to listen to the camera's audio when live viewing the camera video? (assuming we're using a local mouse & monitor directly connected to the QNAP NVR), Thanks.
  • Hi Adam,
    
    Yes, no problem, you can plug a USB sound card into one of the USB sockets on the QNAP NVR and use that to connect speakers for audio monitoring.
    
    You can also use a USB joystick to control pan/tilt/zoom (PTZ) IP cameras.
    
    Check the 'Frequently Bought Together' section of the product page for recommended joystick and sound card devices.
    
    Hope that helps ...
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