Thanks, but using an alternative email address, for gmail, it returns The user name does not exist.
Using my main email address lets me login to hik-connect, so could it be that I used a different password.
On the login by username or email page it says that Login by User Name or Email.
I may...
If I do have 2 account portals, is there a way of finding out this.
Edit:
Yes it seems I do have 2 portal accounts, and unfortunately I have no record of the 2nd account.
In the app/Account Manager , I have just a user name.
I deleted the app then re installed it and started again. Now all 3...
Thanks for that, and I login to the Hik_Connect portal to see there are no devices, yet have 2 cameras showing footage in the app. The camera which is shown as offline does not accept either Hik-Connect portal password nor the device's own password.
I am missing something here??
I have 3 Hikvision cameras, and was previously able to view all 3 camera footage from or with the HikConnect app.
Just recently the app says that one of my camera is offline. I then edited the username and password to what it always has been, but when I try to save it, I get the same message...