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Dan

Dan

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  • R
    Hi,

    Are you able to confirm if the ColorVu light can be triggered to come on via a smart event, eg Intrusion Detection?

    Thank you
    R
    Reecek
    Hi @Dan

    Did you see the above message?

    Thank you
    Dan
    Dan
    Hi @Reecek

    Apologies, I do not always get notified of messages left here so it is always best to just post your questions straight to the forum as someone else would have likely answered this before now.
    Dan
    Dan
    ColorVu light operates the same way as the IR lights, so when it is dark enough the ColorVu lights will come on but there is no way to set these to be triggered by smart events. The lights can either be on full power, dimmed, or off completely. (if you already have streetlights/floodlights covering the scene)
    J
    Hi Dan,
    The camera that i have is a DS-2CD4A26FWD-IZS/P and in its documentation it says that images can be captured at an interval of 500 milliseconds.
    They say that we can configure the event-triggered snapshot and to capture the snapshot with the interval between them 500 ms. In the truth is 1000 ms.
    Firmware version: V5.4.7 build 180611
    Is there an option somewhere that I haven't set?
    Dan
    Dan
    Hi, can you post this issue publicly on the Hikvision manufacturer forum please - HikVision - it will take some searching for us to find the answer as we don't have one of these cameras set up and it is likely another 4A26/P user on the forum will have the answer for you much faster.
    • Like
    Reactions: Jonfry
    J
    Jonfry
    Thank you for the answer!

    Could you tell me how i know if my post is really on the forum, because i press the post button after I entered the title and content and I don't know where to find my post?

    Best regards,
    Jon
    3xposureofficial
    I have recently installed a new HDD as I expanded from 2 to 3 cams. I have noticed when checking some playback (Seems to be when there is more movement) but the video either seems to jump a fair few seconds missing footage, or recently I just checked one piece of footage & it jumped back 3 - 4 seconds & continued to play. Im back on standard H264 & can see no reason for the playback to become jumpy every now and then
    D
    Hi Dan,
    I wanted to post on the topic "Latest HikVision Firmware for G3 Series cameras - V5.5.130", but it is blocked. I want to announce that a new version of firmware 5.5.131 has appeared for the G3 series of cameras. You can update the thread. Thx.
    Dan
    Dan
    thank you, we were aware of this update but I think we were holding off on creating a new post about it until we had the release notes because some people don't like to update the firmware until they know what it is going to do to their device. I will chase Hikvision for the release notes and post once we have them.
    Dan
    Dan
    We don't like to leave these kinds of posts open because users end up starting long multip-page conversation below the initial post and these are only meant as announcement posts, if you encounter an issue that you think is related to the firmware then please create a new thread.
    D
    doctoru30
    S
    Hi Dan,
    I posted on Friday and it still says waiting for approval, would you mind having a look please when you get a minute?
    Thanks.
    Rich.
    Dan
    Dan
    apologies, I have approved that post, some new posts get caught by our spam filter and we don't always get alerted to the ones that are awaiting approval.
    3xposureofficial
    Hi Dan, I dont suppose you could tell me if there is a way to set day and night profiles separately on the hikvision cameras?
    Dan
    Dan
    Hi, If you change to scheduled-switch at the top of the image settings you should be given 3 options - Common/Day/Night

    Common settings apply to both day and night and obviously the settings you set in the day tab only affect the colour day images, while the settings in the night tab only affect the camera's performance when using IR.
    3xposureofficial
    3xposureofficial
    Thanks that makes sense, although the annoying thing is you cant have it on auto switch with custom day/night settings? (Basically I want to auto switch because of day light saving and the likes)
    K
    Dan
    Dan
    Apologies @kaeser, lots of posts get caught by our spam filter and we are not notified to all of them so some of the genuine ones get stuck. I have manually approved this post and it should be public on the forum now. You may want to add a comment to it to bring it to the top of the latest post list and that way more people will see it.
    K
    kaeser
    Thank you. Is there any way, to move it on first page? Because now is on page 3rd (because it was created on november 18th), and probably no-one will see it..
    Dan
    Dan
    as I said above, comment on your post and it will come to the top of the latest posts on the forum homepage.
    D
    Good Morning Dan.
    Is there something wrong with my post here?
    It is invisible to forum from August 19th and there is a message on the top saying,
    "This message is awaiting moderator approval, and is invisible to normal visitors."
    Dan
    Dan
    Hi, apologies about that, we get lots of spam comments that get automatically blocked by the forum software, it is now live on the forum for everyone to see and I will take a look at it myself and get back to you with some advice. (our knowledge of AcuSense is limited as it is a very new range so there may be another forum user with more knowledge than us for this specific topic)
    B
    hello sir,
    i dont now if you can helep me ,
    I have a camera ip hikvision DS-2CD2043G0-I connected directly to my laptop, the mainview works very well recording also very well on the partition D of the hard drive, but the playback tells me that the file is not found
    think you sir
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