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  • Hello Dan I am attempting to export several hours of video from a hikvision NVR 4.0. It is not working. I tried creating smaller clips. I tried several formats of flash drives.. I tried flash drive 2.0 and 3.0. The files I chose to export will populate in the dropdown menu on the top right corner. The first video file will export up to 40% and then stop. Have you seen this before? Any suggestions?
    Dan
    Dan
    Hi @jarmack We have not seen issues with downloading multiple files before, it may be to do with the size of files you are trying to download. How big/long are each of the files that make up your hours of footage?
    J
    jarmack
    the DVR appears to parse them into half hour increments when attempting to export. The first file goes to 40% then stops. I tried making a small 2 minute clip and exporting that but still the same results 40%, then stops.
    Dan
    Dan
    What firmware version is your NVR currently running?
    Just installed a new hikvision kit. one camera fails. I plugged direct into the DVR and no issues, I then tested the cable to the patch panel, no issues. Plugged in again on its arm and it came up but then a few minutes later it went down. I can’t seem to get it up any more and just says no link. If I unplug and plug back in I can see the IR testing but can’t seem to get any connection or status to appear in the NVR.
    3xposureofficial
    3xposureofficial
    I understand however I have all the correct tools and have crimped many a RJ45 and patch panel. The cables are clearly fine if they are transmitting data and power, as an example, one at the in laws has been working for some time but disconnected at 2 in the morning and has not come back on
    Dan
    Dan
    I understand, but whether it's your first time terminating cables or you have years of experience, one of our first recommendations when seeing an unreliable network connection is always to test the cable because there are many different ways cables can fail/stop working correctly and it is best to eliminate the cable as the issue early on.
    3xposureofficial
    3xposureofficial
    Guess what, a new cable run as annoying as it was worked haha! Just bizarre
    hi dan, i have a issue about face detection. i have a DS-7716NI-I4 running firmware V4.50.010_210322, in combination with a DS-2CD4B26FWD-IZS Firmware_V5.5.91_210429 and a DS-2CD2327G1-LU firmware 5.6.5_200316.
    both cameras have face detection, option is selectable in nvr gui and camera gui, but no faces detected or recorded.

    thanks dan,
    Hi Dan, could you help me with my DS-2CD3145F-IS camera, I need to update it but it won't let me from the web or with the batch confuration tool.
    The camera has the menu in English, but the problem is that I connect it to the nvr and it generates language incompatibility,

    I would appreciate your help.
    Dan
    Dan
    See my response in your forum thread
    Hi Dan on your post about shutting down a hikvision NVR, one option is the remote restart and turning off the NVR during restart to effect a safe shutdown.
    Dan
    Dan
    Hi @Alexamation

    Is this a question? What do you need help with?

    Can you link the thread you are talking about because there are 1,000s on this forum?
    Hi Dan, I am struggling to get started on my new HIKVISION DS-7608NI-I2/8P 4K 12MP POE NVR 8 i have installed 2no 6 Tbite HD connected all as shown on part 2, but for some reason nothing much showing on display, it is connected with HDMI, a window shows after a while to say shut down in 30 seconds, any idea what to to try next?.
    Regards
    Hi Dan,

    Can you give me some idea how to open garage door with smartphone via Pgm output on Hikvision Hybrid Alarm Central, searched the web but can't find anything, can send pictures of alarm central and garage door switch if needed.

    Thanks.
    Dan
    Dan
    Hi @boss007

    Your post was stopped by our spam filter, I have approved the post and so it should now be public on the forum.
    Hi Dan,

    I've only just joined the forum and posted a thread asking if it's possible to mix cameras on the same system but it seems to have disappeared. I have scanned through the forum rules and I don't think I have done anything wrong.
    Any ideas?

    Regards,
    Gary.
    Dan
    Dan
    Hi Gary, your post was caught by our spam filter. I have now approved the post and it should now be public on the forum.
    Dan, ANPR operational range.

    I have 2.8-12mm 2CD4A26 /P what in your opinion would be the effective plate capture distance when zoom right in, say for a daylight scene senario.

    Regards

    Karl
    Dan
    Dan
    I don't have details for the 4A26/P model but the installation document for the newer 7A26G0/P-IZS it suggests that at 12mm you will have plate recognition up to roughly 12m.
    Screenshot 2021-04-14 at 13.57.14.png

    I have also attached the full install guide for further advice on the best way to install for your location.

    Attachments

    • 7xxx ANPR Installation & Configuration Guidance.pdf
      3.3 MB · Views: 172
    K
    Karloslejackel
    Many thanks Dan,

    I will give this a good read. Looks like a 8-32mm is going to required as the distance from the mouting location to road is >12m

    Cheers again for the info
    • Like
    Reactions: Dan
    Hi Dan,

    Quick question, I have a DS-2CD4B2(3)FWD-IZS, Having searched the a few avenue's can seem to find a refrence for the No 3 in the part number. Any idea what this means?

    Just one other thing, ANPR variants again. Does the presence of /P, mean a camera is able to record plate detail locally to SD card. If so do non /P variants require a NVR to capture the plate info?

    Regards

    Karl
    K
    Karloslejackel
    Struggling to upload an actual image of the label, I added the brackets to highlight where the number 3 was located within the part number so the brackets aren’t normally present. The following is how it appears DS-2CD4B23FWD-IZS on the box. The year of manufacture is 12/2020. This particular variant doesn’t create many hits during web search’s.
    regards
    Karl
    Dan
    Dan
    Ok, when googling without the brackets the majority of the sites that are listing this model have European URLs (.de/.fr/etc...) so I can only think that this must be an EU specific model that was only ever sold in the EU, as a UK company that has never seen this product listed before there is little detail we can give you about the product.
    K
    Karloslejackel
    Cheers Dan, Ok this particular camera did originate in France so hence I guess why no one in the UK recognised the part number. It was given to me so can’t grumble and it’s brand new.
    Cheers
    Karl
    Hi Dan

    Bought a business that has cameras from 2013/2014 and wanted to add an NVR. Which one do you recommend DS-7616NI-I2/16P Or DS-7616NI-K2/16P?

    Thanks
    K
    Hi Dan,

    Just reaching out for a little advice please. To your knowledge what's the differences between DS-2CDB26FWD-IZS and the DS-2CDA26FWD-IZS? Furthermore, would the firmware that supports the ANPR function possibly work with the B variant?

    Any guidance would be most appreciated.

    Kind regards

    Karl
    Dan
    Dan
    Hi @Karloslejackel

    The 4B26 is purely a Darkfighter Bullet and the 4A26 is a Darkfighter bullet with support for ANPR software.

    If you are looking to purchase a new camera for ANPR then we wouldn't recommend the 4A26/P because this model has now been replaced by the DS-2CD7A26G0/P-IZS 2MP ANPR Bullet Camera
    K
    Karloslejackel
    Hi Dan,
    Thank you for your response. Ok to be honest I’m just experimenting an have no budget for the latest camera types. Just thought that it may have been possible to flash the B variant with the ANPR for an A. Don’t suppose it’s been attempted? One thing is I possible to download the firmware from a camera?
    Regards
    Karl
    Dan
    Dan
    As far as we are aware the 4B26 does not support the ANPR firmware, the ANPR software is only supported by the 4A26 model.

    I am not sure what you mean by 'download firmware from a camera', if you mean can you download/copy firmware from a camera then no, but if you mean can you downgrade the firmware to an older version then yes you should be able to install the older version to downgrade.
    Hey @Dan

    I hope you don't mind me joining your forum and looking for some advice. I am really at a loss at the moment and becoming stressed out with this system.

    We have had a number of crime-related things happen and each time we go to view the footage something is wrong with it etc.

    Thank you.
    R
    Hi,

    Are you able to confirm if the ColorVu light can be triggered to come on via a smart event, eg Intrusion Detection?

    Thank you
    R
    Reecek
    Hi @Dan

    Did you see the above message?

    Thank you
    Dan
    Dan
    Hi @Reecek

    Apologies, I do not always get notified of messages left here so it is always best to just post your questions straight to the forum as someone else would have likely answered this before now.
    Dan
    Dan
    ColorVu light operates the same way as the IR lights, so when it is dark enough the ColorVu lights will come on but there is no way to set these to be triggered by smart events. The lights can either be on full power, dimmed, or off completely. (if you already have streetlights/floodlights covering the scene)
    Hi Dan,
    The camera that i have is a DS-2CD4A26FWD-IZS/P and in its documentation it says that images can be captured at an interval of 500 milliseconds.
    They say that we can configure the event-triggered snapshot and to capture the snapshot with the interval between them 500 ms. In the truth is 1000 ms.
    Firmware version: V5.4.7 build 180611
    Is there an option somewhere that I haven't set?
    Dan
    Dan
    Hi, can you post this issue publicly on the Hikvision manufacturer forum please - HikVision - it will take some searching for us to find the answer as we don't have one of these cameras set up and it is likely another 4A26/P user on the forum will have the answer for you much faster.
    • Like
    Reactions: Jonfry
    J
    Jonfry
    Thank you for the answer!

    Could you tell me how i know if my post is really on the forum, because i press the post button after I entered the title and content and I don't know where to find my post?

    Best regards,
    Jon
    I have recently installed a new HDD as I expanded from 2 to 3 cams. I have noticed when checking some playback (Seems to be when there is more movement) but the video either seems to jump a fair few seconds missing footage, or recently I just checked one piece of footage & it jumped back 3 - 4 seconds & continued to play. Im back on standard H264 & can see no reason for the playback to become jumpy every now and then
    Hi Dan,
    I wanted to post on the topic "Latest HikVision Firmware for G3 Series cameras - V5.5.130", but it is blocked. I want to announce that a new version of firmware 5.5.131 has appeared for the G3 series of cameras. You can update the thread. Thx.
    Dan
    Dan
    thank you, we were aware of this update but I think we were holding off on creating a new post about it until we had the release notes because some people don't like to update the firmware until they know what it is going to do to their device. I will chase Hikvision for the release notes and post once we have them.
    Dan
    Dan
    We don't like to leave these kinds of posts open because users end up starting long multip-page conversation below the initial post and these are only meant as announcement posts, if you encounter an issue that you think is related to the firmware then please create a new thread.
    D
    doctoru30
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