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Recent content by Kieran

  1. Kieran

    camera off line

    Ah okay. Your cameras are not a manufacturer I have experience with I'm afraid, but my first thought was potentially a cabling issue, especially if they're mounted outdoors, as this tends to be the main cause of intermittent camera dropouts. Power cycle your cameras and the router perhaps.
  2. Kieran

    camera off line

    It may be an issue with the cable - would you be able to check one of the cameras with another network cable, preferably one you know works fine?
  3. Kieran

    Hikvision 2142 Config Frustration

    There was an issue with the 4MP cameras in which the camera would not be able to upload a capture if it was larger than a certain filesize. This was often exceeded during the day, when the scene is more complex, compared to night when the scene is much more basic. It sounds like what you may be...
  4. Kieran

    camera off line

    That could be any number of reasons, we'd need to know some more information to help. What cameras are they? How are they all connected to your network?
  5. Kieran

    How-to: How do I reset the password of a Hikvision camera or NVR?

    Don't worry, any camera connected directly to the back of a Hikvision DVR or NVR will not show up in SADP, as they're on the NVRs own internal NIC. An analogue camera won't because it's analogue, it's not sending network traffic.
  6. Kieran

    Can I log into my DS-7608NI-E2 NVR via my Smart TV Samsung UA46ES6600

    In the past, it hasn't been possible to view any stream or make any configuration changes via a Smart TV as they typically could not support the Web Components plugin. Only way is to give it a try I suppose. Not sure why the password would flag up as incorrect unless you were entering it incorrectly
  7. Kieran

    DS-2CD2410F-IW alarm with SD card Inserted

    Would you be able to upload a screenshot of the Storage Management page, and what happens when you try to format?
  8. Kieran

    DS-2CD2410F-IW alarm with SD card Inserted

    Have you disabled the PIR alarm? The 3MP and 4MP versions of this camera have a built-in PIR alarm that will, by default, play an audible siren whenever it is triggered. It's likely to be an alarm exception, relating to the HDD. Check each alarm exception option and untick Audible Warning as an...
  9. Kieran

    Infrared wifi ip camera to monitor rat in the night

    You might want to check out the below models from Hikvision. DS-2CD2142FWD-I 4MP dome camera This camera has a built-in microSD card slot, and is available in a 2.8mm focal length which would give you an approximate 105° horizontal field of view - very wide. DS-2CD2152FWD-IWS 4MP mini-dome...
  10. Kieran

    Firmware update failiure

    You'll want to first update from v3.2.1 to v3.3.xx before then updating to v3.4.xx. The right section for your NVR is at the below link. DOWNLOAD PORTAL Make sure that you downloaded the correct firmware for your -E series NVR and not the firmware with the same version number and build for the...
  11. Kieran

    [SOLVED] Hikvision Gmail Failure

    I've just had a look through the usual places and couldn't find a later version for that camera I'm afraid. You may want to drop an email to Hikvision's technical support team directly - they can potentially give you a custom firmware or beta firmware which includes the feature
  12. Kieran

    Hikvision plugin doesn't work in Firefox

    Unfortunately, the time has finally arrived. As of Mozilla Firefox v52.0 released on March 7th, NPAPI plugins are no longer supported. This means that, much like Google Chrome, Hikvision users will no longer be able to successfully install the web browser plugin required to view their cameras...
  13. Kieran

    Hikvision firmware update for DS-2CD2xx2 IP cameras

    Try using a wired connection from your laptop to your router. Wifi connections tend to cause firmware updates to fail. Try also disabling any anti-virus / software firewall that may be active for a brief period. You'll want to make sure you upgrade from 5.2.0 to 5.3.0 first before 5.3.0 to 5.4.0
  14. Kieran

    Hikvision's plugin for Google Chrome is unsupported

    It's definitely interesting that you contacted Hikvision support and they still claim Firefox as a functional browser. This weekend, Firefox updated to v52.0 which officially discontinues support for NPAPI plugins Like Chrome, this means that Firefox will no longer be a usable browser with...
  15. Kieran

    Unable to Update WebComponent

    There is a workaround - Type about:config in the Firefox address bar – ignore the “are you sure you want to proceed?” page - Right click anywhere. A context window should pop-up - Select New >> Boolean - Enter exactly plugin.load_flash_only -...
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