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Recent content by macman

  1. macman

    Hik-Connect Devices are disappearing from my Hik-Connect account?

    I'm stuck on High Sierra which is MacOS 10.13.6 and Safari 13.1.2 which is showing its age. I may do more tests with Chrome on my iMac but it makes me ill. Can't see Hikvision rushing to fix any Mac bugs though…
  2. macman

    Hik-Connect Devices are disappearing from my Hik-Connect account?

    @Kyle : UPDATE – I used Chrome on my Android phone to log in to the portal (which still showed only the video intercom device) and then added all five cameras (no mean feat for old fat fingers which have no knowledge of mobile phones)…and hey presto, they stuck! I logged out and then logged back...
  3. macman

    Hik-Connect Devices are disappearing from my Hik-Connect account?

    Hi @Kyle. Thanks for the housekeeping. Maybe this is a Mac issue since I was using Safari in High Sierra and Hikvision just don't like Macs. I will try later to see what happens when I access hik-connect.com from my new phone. In my Mac browser the devices have definitely all disappeared apart...
  4. macman

    Hik-Connect Devices are disappearing from my Hik-Connect account?

    I hope you guys can solve a little mystery for me... In my dotage, I have finally succumbed to my first smartphone (the cheapest decent one I could find on eBay, which was a Samsung Galaxy Z Flip 3). Having long ago added my five Hikvision cameras and video intercom to my iPad, I assumed it...
  5. macman

    MacOS Hikvision NVR Browser Support on MacOS?

    Thank you Phil. Testing with the still image from my Reolink RLC-823A which previously failed to upload…and bingo!
  6. macman

    Optimising HikVision

    Yes is the answer but the compression is done in the camera, not the NVR. However, decompression is done in the NVR (or PC if you don't use an NVR) and you get what you pay for in terms of NVR core processors as decompressing 4/8/12MP H265 video is a big ask which some PCs struggle with. If disk...
  7. macman

    MacOS Hikvision NVR Browser Support on MacOS?

    Hi Phil, I was trying to "attach" the video and "insert" or "attach" the 2MB still image. Either I am persona non grata or it's broken. Hope you can find the cure.
  8. macman

    MacOS Hikvision NVR Browser Support on MacOS?

    This, from the 4K Reolink 823A, is superior to my Hikvision 4K cams which are two years older. (Download to eliminate host artifacts) Reolink 823A pigeon 4K.mp4 [Admin: why couldn't I upload here? Some "parsing" alert when attaching file and a spurious demand for cookies when I try to insert an...
  9. macman

    MacOS Hikvision NVR Browser Support on MacOS?

    I can't knock Reolink for camera build quality or software and they use decent Sony sensors; but their firmware often lets them down. And they launch new cameras faster than they fix the old ones. Some of their cams have rubbish night vision while some of their wireless cams can have flaky...
  10. macman

    MacOS Hikvision NVR Browser Support on MacOS?

    Hikvision's Mac support is disgraceful. I have to run Windows in emulation via Parallels in order to configure my standalone cameras. iVMS-4200 is OK thereafter for live view and playback. I abandoned a plan to switch to Uniview after reading a couple of their camera manuals which listed plenty...
  11. macman

    Is Hikvision watching us?

    Wouldn't they need your camera password to be able to see the feed?
  12. macman

    Darkfighter DS-2DE2A404IW-DE3

    Can't help as I'm still on 5.6.15. Are you getting a red alert in iVMS-4200 when you go the Storage setup page? If not, the SD card can be seen and may just be empty. Might be worth trying a different brand of SD card. Also try turning off Storage Lite and Illegal Login Lock functions which...
  13. macman

    POE PTZ with motion activated spotlight?

    Hi @Dan I'm still on the case. I thought I had found a good/cheap ONVIF solution from YCX in China - see my test results here - but its SD card slot is inaccessible from a Mac (although the excellent SecuritySpy will make recordings from the live feed to my HD as long as I am willing to keep it...
  14. macman

    Hikvision IP CCTV PTZ Cam Firmware?

    How did you acquire this camera? Is the dealer accessible for help? Or you could try phoning/emailing Hikvision's nearest support centre - which has never been an enjoyable experience for me but if/when you do manage to get through to a support agent, you usually get the right answers from them.
  15. macman

    Hikvision IP CCTV PTZ Cam Firmware?

    I think s/n would typically be a letter followed by 8 numerals, eg D12345678. Need clarification whether your camera takes the same FW as the DS-2DE4220IW-DE. If it does, there are more recent FW updates - which require you first to upgrade to v5.6.11. You will need to plough through the PDF...
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