Recent content by Nicholas Gray

Solved - a hard reset of the ANPR camera sorted the problem. However back on the NVR I am still missing the detailed Image settings - see picture below? Not a big problem as I can log into the camera and adjust but annoying Normally there would be settings like exposure and white balance...

Good evening, I have just upgraded my 16 channel K series to an I series NVR (DS-7616NI-I2-16p) - due to a number of issues. I have one ANPR camera - a DS-2DE4A26FWD-IZHS which I bought form you a while back. After reconfiguring the new NVR I no longer had the image adjustment settings on...

Does this updated NVR restore the event markings on the timeline when viewing recordings via a web browser. I upgraded a falling K-series to 16 channel i series but note with v4.50 firmware there are still no event markings when searching recordings - does the NXI version fix this? Thanks

My ANPR Camera is running firmware V5.4.3 build 161027 - is there an update for this? Just going through refreshing some very old firmware across my system Thx

Thank you - done.

What is the latest firmware for my NVR? Currently running V3.4.96 build 170921 I seem to remember HIKVision stopped updating firmware for the K series? The lack of browser compatibility and growing unreliability is irritating - If I were to switch it to the I series equivalent would it solve...

Thank you - it finally realised itself and is working again - I will avoid tilting to 90 degrees! Am trying to upgrade firmware but clicking on 'Browse' to select the file is not bringing up an file system folder to select downloaded firmware file. I assume this is a browser issue? How can...

Help - the PTZ function is stuck at 90 degree down angle - facing directly down. It has been ‘sticky’ for a while but is now stuck - gently rocking back and forth. The motor is still working and it appears to be some kind of software issue - where it should rotate and ‘pan up’ automatically. I...