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    NoFate
    Ah, you know that person? Or where do you have that email from ? :)

    I just have 2 issues with the hikconnect app , i want to find someone that can resolve ir
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    jlikonen
    No, I don't know that person. I think that I sent an email first to support.eu@hikvision.com and I guess then they forwarded my email to Hikvision China. I got the password reset file from that person.
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