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Recent content by opcode

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    Firmware DS-2CD2347G2-LU ColorVu Supplemental Light on Motion - Not Visible in Linkage Method?

    Just a quick update. I've hit a dead end with Hikvision support (Hikvision Canada support indicated it's not a North American Camera -> Hikvision International directed me to the vendor -> vendor indicates firmware cannot be rolled back.) Does not appear that I'll get much support to roll back...
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    Firmware DS-2CD2347G2-LU ColorVu Supplemental Light on Motion - Not Visible in Linkage Method?

    Unfortunately I've been unsuccessful in installing the two firmware versions listed in post #2 above. I continue to receive the error "The version of upgrade file mismatches." I'll try to contact Hikvision Canada and see if there is older firmware available for my region. If this fails, I...
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    Firmware DS-2CD2347G2-LU ColorVu Supplemental Light on Motion - Not Visible in Linkage Method?

    Thank you for taking the time to help out with this topic Dan. I will attempt both and get back to this thread with the outcome.
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    Firmware DS-2CD2347G2-LU ColorVu Supplemental Light on Motion - Not Visible in Linkage Method?

    Hi Dan, Thank you for your response. I will attempt 5.5.114 again however I've received the version mismatch error above when I tried to install it via the web interface. This is probably a question I should have started with - I noticed the URL for this forum - I'm located in Canada. Could...
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    Firmware DS-2CD2347G2-LU ColorVu Supplemental Light on Motion - Not Visible in Linkage Method?

    Hi all, I've upgraded the firmware on my DS-2CD2347G2-LU camera in order to be able to turn on the supplemental light via motion trigger. Please see basic information below: Device Name IP CAMERA Device No. 88 Model DS-2CD2347G2-LU Serial No. DS-2CD2347G2-LU20210514AAWRG00xxxxx6...
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