Just a quick update. I've hit a dead end with Hikvision support (Hikvision Canada support indicated it's not a North American Camera -> Hikvision International directed me to the vendor -> vendor indicates firmware cannot be rolled back.) Does not appear that I'll get much support to roll back...
Unfortunately I've been unsuccessful in installing the two firmware versions listed in post #2 above. I continue to receive the error "The version of upgrade file mismatches." I'll try to contact Hikvision Canada and see if there is older firmware available for my region. If this fails, I...
Hi Dan,
Thank you for your response. I will attempt 5.5.114 again however I've received the version mismatch error above when I tried to install it via the web interface.
This is probably a question I should have started with - I noticed the URL for this forum - I'm located in Canada. Could...
Hi all,
I've upgraded the firmware on my DS-2CD2347G2-LU camera in order to be able to turn on the supplemental light via motion trigger. Please see basic information below:
Device Name IP CAMERA
Device No. 88
Model DS-2CD2347G2-LU
Serial No. DS-2CD2347G2-LU20210514AAWRG00xxxxx6...