Phil

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  assist4it

• Tuesday at 5:29 PM

Hi phil,
My Hik Connect app is showing all cameras as failes to start playing. Had no issues since installation over 6 months ago up to this point.
the DVR is connected to my LAN, i can ping to it and it got a DHCP address
i tried to change the server not succuss, also change the ip address from DHCP to static IP, and nothing work i still got error code (2*2002) offline
Many thanks

J

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  JB1970

• Dec 20, 2020

Hi Phil - I received your parcel the other day and a very nice surprise it was! I'd like to say a big thank you and wish you and the team a very Merry Christmas and prosperous new year. John

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  roxtedy169

• Aug 3, 2020

Hi, is really firmware G0 for the HWI-D140? I can not find any information. Thank you for replying

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  Jonfry

• May 6, 2020

Hi Phil,
The camera that i have is a DS-2CD4A26FWD-IZS/P and in its documentation it says that images can be captured at an interval of 500 milliseconds.
They say that we can configure the event-triggered snapshot and to capture the snapshot with the interval between them 500 ms. In the truth is 1000 ms.
Firmware version: V5.4.7 build 180611
Is there an option somewhere that I haven't set?

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  pepeEL

• Apr 15, 2020

Hi
I see that you on your NVR downgraded FW from 4.x to 3.x only with reset configuration. I have 4.x onseries K and i want downgrade to 3.x. Can you tell me how do it safety ?

M

• mohamedabboud

• Oct 28, 2019

Hi Phil, you said that we cannot exceed the NVR's stated camera total e.g. 4, 8 16, 32 cameras regardless of how they are connected, I need to monitor 64 IP cameras, installed remotely but connected to the network, is there any way to use a small NVR without the huge number of ports in the back of the device?

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  firoz

• Jul 15, 2019

Hi there is problem in my IP camera its the IP address and username password is correct but wen i am adding camera its shows user is locked.

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  BridgeinIndia

• Oct 25, 2017

Thanks Mr Phil

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• prem

• Aug 23, 2017

sir

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• Samir

• Jul 4, 2016

i forget ezviz user so i create new user and i add hik dvr it's error show already edded by other user pl.help me