Recent content by R_M

Thanks for your reply. I’ve got 2 cams on an on injectors currently. One PTZ, and the other an ANPR. Both required being set to long run in order to power on. Which puzzles me, the injector should keep loading on power until no more is needed. Therefore the distance should irrelevant, but it’s...

Hi all, more head scratching problems. When they bought out the 4K live guard colorvu’s, I upgraded one of my existing front facing 4K colorvu to the latest type. Being only a few months old I kept the cam in the garage until I decided where I wanted to put it back up. I decided on a...

Sorry for the lack of reply. I haven’t had a chance to get on the system. There seems to be no rhyme nor rhythm to it. I rebooted the NVR, some of the cameras which were working perfectly on short run, wouldn’t come back online. I had to switch to long range to bring them back online. Given...

Hi all, after having multiple issues with my system sorted I am left with one head ache still. A number of my cameras won’t power up unless the NVR power is set to long distance. Of those one is on a POE injector and still won’t fire up on short run. Having been told the connectors and wire...

I have to be honest once the cameras were up and running I shut the door and ran! I’ll look at the software update, but given my current luck I won’t doing that myself! I have hammered Hik before and I’ll do so again. Their reluctance to take feedback, or criticism personally is one which’s...

Further update. I have managed to get the ANPR and the Colurvu back online. I ran SADP on port 9 and this time rebooted SADP, it pulled up all cams, bar the front colourvu. I then remembered I have flipped the power down to short run on the ANPR when I put it on the injector. I dug out an old...

Hi Kyle, Thanks for getting back to me. The NVR is an iDS-7716NXI-I4/16P/X FW: V4.61.010 build 220527 DCHP is also turned on as you suggested. The DNS is set to auto and an IP address looks predefined - I have just gone in to Network -> Advanced -> Email, and have been able to successfully...

Buy Hikvision they said, it’s the best said! Rebooted again and now it’s killed another camera off! Spoken the supplier and get told I’m preaching to the converted on how rubbish Hik’s software is. It’s also killed the both HDMI ports on the NVR, so I can’t even log in locally now either. Why...

So I attempted rebooted the ANPR camera this morning. Waiting ages and it wouldn’t come back online. Then rebooted the NVR and the thing still won’t come online. I’ve looked on camera management and the IP address for the ANPR is out of sequence with the rest. Even when you get a pro setting up...

Has anyone had issues with Hotmail accounts not working this week? Finally after weeks I’d having a poorly setup ANPR it was fixed, the emails have worked flawless for over a year and now stopped on Thursday afternoon. The NVR and ANPR email settings are identical, the NVR can successfully send...

Hi all, and thanks for all the help and advice over the last few months. I finally have good news to report. I’ve been in touch with a specialist over the last few months. Last night he was kind enough to do a night session in order to see first hand the issues with my ANPR. He made a number of...

Ok, so I popped up in to the loft and had a play. Turns out all my cams were set on long run. I put all down to low power and the PTZs and ANPR dropped offline, alone with 2 Colorvu’s and a darkfighter - all 4K cams. Restored all back to long distance and all duly came back online. As is usual...

That’s a good question, I have never tried to drop them back down. I will try knocking it down to short run and report back.

The run on the new PTZ is around 30 meters, no joins and run in cat 5e. I had assumed the same when I bought the IDS NVR. However, I back to backed all the settings with my older PTZ and the night footage remains poor. I’ve also noticed a bit of a deterioration in image quality on both the ANPR...

Thanks for getting back to me Dan, it’s another DS-2DE4A425IW-DE(S6). I am now running a 16chan IDS NVR and not the i series I used to have.