the model is kv 6113 without monitor with firmware v2.1.5 changed to connect it to hikconnect directly. I added it to my hikconnect account and it works, I get calls, everything ok. but if I have turned off the phone and shared the video door entry unit with another user, the other...
sorry I was wrong and I created a new discussion instead I had to continue with the one where you answered me before.
anyway, i managed to connect the kv-6113 to hikconnect, the only problem is that when my phone is offline with hikconnect, it doesn't receive calls on the other user's other...
hello, I managed to get the video door phone to work, but trying to share with another user it doesn't work. Can you help me?
cannot see live and does not receive calls on the other user, error code: 260007
now I understand why I can't find the model in here
or try asking hikvision? they won't even answer me
hi, i updated my kv 6113 to the version as you suggested, i activated hikconnnect and connected in wifi but it always says device offline when i add it to hikconnect, do you need to do network configurations? Thank You very much!
hi, I should delete the hikvision cube camera from a man's hikconnect account, he no longer remembers the access passwords. I have the camera in my house, how is the procedure to add the camera again on the new owner of it?
here it would be this. my supplier anyway to firmware 3.0.23 Build 170731