Recent content by Thegovernor

Fixed it myself, logged into the NVR directly, disabled and re-enabled Platform access and it corrected the IP address...

I just checked the portal and the external IP in the portal is different than my BT Router is reporting, I suspect BT have changed it as they occasionally do... any ideas how I can edit the HIK Portal to the correct IP Address?

Interestingly having been working since August again (I did nothing to fix it, it just resolved itself) I've now not been able to connect remotely for about a week. Again, I've made no changes, so I'm drawing the conclusion the cloud service is just unreliable. I can see all cameras inside my...

Interesting, I have the DS-7604 been working fine since the 25th Feb when I bought it, now can't access it remotely via Hik-Connect. All works perfectly inside my LAN, no network changes, everything else is working fine, just can't access it via the app. When I log in via the Hik portal it...