Recent content by venturis

Firmware 5.7.13 out now on the global site.

Hikvision has "re-released" firmware V.5.7.12 dated 01 Dec 22 with an update (same revision) dated 31 Jan 2023. The release notes are dated 07 March 2023. See here. https://assets.hikvision.com/prd/public/all/files/202303/Network Camera-V5.7.12 Release Note-G5.pdf Link to firmware here...

I've just tried this on both Edge and Chrome browsers in Windows and have no problem pulling the JPG in both cases with User and Password specified in the link. Without the User and Password specified, I get a login dialogue box pop up to enter the details. Seems to be working for me at least...

Another potential bug in the V5.7.12 G5 Firmware. The screenshot below shows the configuration pages for two identical 2CD2387G2-LSU/LU cameras. The image on the left is from a camera running V5.7.10 firmware whilst the image on the right is an identical camera running V5.7.12 firmware Note...

Here you go. Firmware v5.7.12.

Just wanted to chime in. I've tested my 2387G2-LSU/LU updated to 5.7.12 and have no problems pulling a JPG from the camera via the URL using Chrome browser. Interestingly, I"m able to pull a JPG from a 2386G2 (non-C) on my iPad via URL but not the 2837G2 (C). By no means conclusive but it...

Updated my 2CD2387G2's directly from 5.7.10 to 5.7.12. No issues. Everything appears to be working correctly connected to my 7608NI/I2 NVR.

Release notes below. There was also a 5.7.11 release that appears to have gone unreported. New Features 1. New products: 2xx8 series dual-light products. 2. Privacy Mask: area drawing supports 4-sided (convex quadrilateral). 3. Add "Enable RTCP", the default off. In the Network -...

The LSU/LU has an external audio input on the pigtail connector for this very reason. The spec sheets call up "1 input (line in), max. input amplitude: 3.3 Vpp, input impedance:4.7 KΩ, interface type: non-equilibrium" Your best bet is to buy an external compatible microphone and protect it...

Updated my 2CD2387G2-LSU/LU to firmware 5.7.10_sp dated 220830. No issues to report. Everything appears to be working. Connected to a 7608NI-I2/8P NVR. Dual-VCA option is back again as well as the additional features mentioned in the release notes. Not carried out any extensive testing but...

FYI. Hikvision has a newly released firmware for the G5 series cams which claims to fix the issue of the missing Dual-VCA option. in version 5.7.10 dated 220720 Firmware is on the hikvision.com site and appears as 5.7.10 build 220830. Release note extract below.

Your welcome. Glad I could help. I've learned a lot from various forums and it's always good to give something back.

Assuming your router is not the cause of the issue. The next thing is to check the default gateway on the NVR and camera. In my case the NVR internal network card address is 192.168.100.100 / 255.255.255.0 the NVR external network port is 192.168.0.100 / 255.255.255.0 with Gateway 192.168.0.1...

Can be done. You need a router or switch on your local network where you can set up a static route. The static route directs your local subnet to the Nvr subnet where the cams are located. I’m no network wiz but I managed to set it up on my ASUS router. I can access the RSTP streams direct...

Searching from the playback interface only works when a single channel is showing full-window (not full screen). When you bring up any single channel into full window view the function will become available. Be prepared to be disappointed though. The smart search functionality in the web...