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Hikvision DS-7208HQHI-F1 video not showing

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Hi, i have the same model DS-7208HQHI-F1 & cant get rid of a screen like the picture below & its asking me to install a plugin, which i do as per instructions, but it still appears. Any ideas.

hik2.jpg
 
Hi, i thought i was in IE but was using MS Edge, but when i realised this i tried IE & yes it worked. But cant get it to show up in firefox or Chrome, & i use chrome far more than IE.
 
Last edited:
Thanks for that, I tried the link & installed & i get a message i haven't seen before saying "Network abnormal" & wont go past the login page of the CCTV DVR.
 
Can you upload a screenshot please?
 
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