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  1. Kyle Mc

    Basic Query - If you have a NVR is there any point/benefit in also using a SD Card?

    The only thing that hasn't already been mentioned (unless I've missed it), is that some people will choose to record continuously to both NVR and SD card, using the SD card as a backup option for any footage that might not be recorded to the NVR during some sort of hard drive/power failure.
  2. Kyle Mc

    Alternative plugin to Web Components

    Hi Andy9841, As frustrating as it, still no alternative plugin available. As you've mentioned, iVMS-4200 is probably your best alternative. You can still access your cameras through the software while recording to the SD cards rather than NAS.
  3. Kyle Mc

    Floureon DVR with HIK cameras

    Hi croller If you can find out where the DVR was purchased from (by either you or the installer), and identify if it was from a Hikvision Authorised Partner, then you should still be able to return the DVR under the 3-year warranty. Hik should be able to trace the unit's serial number and whom...
  4. Kyle Mc

    DS-K1T804MF Fingerprint Access Control Terminal Can Not Activate

    That's maybe to do with the password that you're trying to set. Try a password that only includes letters and numbers and see if that makes a difference. If not, try inserting the device's listed IP address into Internet Explorer search bar and see if it lets you set a password this way.
  5. Kyle Mc

    DS-K1T804MF Fingerprint Access Control Terminal Can Not Activate

    My mistake, ignore my last comment about the gateway, I meant to say you should't worry about the 'port' much. My immediate thought is that the gateway field looks incorrect. Launch 'commandprompt' on your PC, type 'ipconfig' and then hit enter when its open, this should list your gateway...
  6. Kyle Mc

    Two Newbie Questions about NVR (benefits?) and Camera on-board abilities.

    You're welcome :) A wise old poet once said that "a man should never be ashamed to own he has been in the wrong, which is but saying... that he is wiser today than he was yesterday."
  7. Kyle Mc

    DS-K1T804MF Fingerprint Access Control Terminal Can Not Activate

    Hi Alex Have you managed to add the device to iVMS-4200 at all? Have you managed to assign it an open IP address in SADP/toggled DHCP to assign it to one? Would you be able to attach a screenshot of your device list in SADP and the network settings, and what you're seeing in iVMS-4200? It...
  8. Kyle Mc

    How do I set up up notifications to be triggered when a safe is opened?

    OK, I'd suggest the Hikvision DS-2CD2545FWD-IS 4MP IR Fixed Mini Dome Network Camera then. These will have the most suitable IR performance for the space specified (the best viewing in low-light conditions) and are the most vandalproof of all the camera models, which is probably an important...
  9. Kyle Mc

    How-to: How do I set up an alarm on my Hikvision NVR?

    We often have customers ask us “how do I get my new NVR to work with an existing alarm system I already have installed” or “how do I connect something to the IN/OUT ports of my NVR?” Indeed, for such an important feature for the NVR’s to have, it is not the most straightforward to get set up...
  10. Kyle Mc

    Annke 2 camera system - one camera unpaired!

    Hi Annkenoob, So did every other camera work with the firmware update no problem? Might be a case of reverting back to previous firmwares if possible and starting again. I know Annke are pretty good with their customer support, have you tried asking them? Here's the link to their page for...
  11. Kyle Mc

    Cloud Storage

    I don't see why they would, if you're paying for the storage then you should be able to use it however you please :) There's plenty of online tutorials of how to save your footage to Google drive, so people have obviously done so with success before.
  12. Kyle Mc

    How do I set up up notifications to be triggered when a safe is opened?

    You're welcome :) how far are you planning to position the camera from the safe? Did you want to use to camera top cover the surrounding space too or it the purpose purely to notify you when the safe is in use?
  13. Kyle Mc

    Live View fails on DS-7604NI-K1-4P(B) NVR

    Hi Greybeard, Is this the first time you've tried accessing live view through the browsers? Sounds like everything is set up correctly as Hik-Connect etc is working fine. It's probably something as simple as changing the browser, live view is notorious for not working properly on certain...
  14. Kyle Mc

    Update for iVMS-4200 v2.8.1.4

    Hi leachim, You should have set up a superuser/password combination when you first installed the software. It's easily forgotten if you have auto login enabled for ages! Your best course of action will probably to start from scratch - a pain I know. You'll need to set up all the cameras again...
  15. Kyle Mc

    Move Hikvision cameras from NVR to regular POE switch?

    Here's the link to the bandwidth calculator that I used, if your cameras offer H.265+ compression then this will reduce the bandwidth further. You might also want to adjust the FPS used in this calculation, I've just guessed at the max. If have set the camera frame rates to their maximum then...
  16. Kyle Mc

    Two Newbie Questions about NVR (benefits?) and Camera on-board abilities.

    The main benefit of an NVR is the scalable and centralised storage aspect mentioned, it's cheaper and simpler to store footage from several cameras to the HDDs in an NVR rather than on to memory cards in the individual cameras which have a more limited storage capacity. The largest SD cards will...
  17. Kyle Mc

    How do I set up up notifications to be triggered when a safe is opened?

    Is the safe at least somewhat out of the way from where business is conducted in that room or are you walking in front of it all the time? You can set up motion detection etc to only be active for a particular area you select on the cameras view (ie. set on the safe) to reduce the impact of...
  18. Kyle Mc

    How do I set up up notifications to be triggered when a safe is opened?

    Sonic007 is right here. It's difficult to have any sensors/cameras inside the safe as you'll need to run cables to them that supply power to and carry data from them, so you would need to drill a hole in the safe to run the cabling through. This would be the most accurate and only way to ensure...
  19. Kyle Mc

    New to all this, camera offline

    Hi Ben Have you referred to this tutorial for adding Hikvision cameras to an NVR? What to you have the network cables in the back of the cameras connected to? Would you be able to attach a screenshot of the device list and network settings for the problematic cameras from the latest version...
  20. Kyle Mc

    Loss of video in iVMS-4200

    Hi Rick47 Our initial thought was that this would be an encryption issue with the camera, but the version of iVMS-4200 that you have installed should give a prompt for a stream key if this was the case like below: This isn't an issue that we've seen before on the program, we're running the...
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