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  1. S

    Methods to recover 'lost' footage

    Yesterday I was testing the ANR function on a DS7732NI-I4 NVR with a DS-2CD2T25FWD-I8 camera and accidentally set Keep Videos/Pictures to 1 from 15 days. When I logged into the NVR's webGUI this morning to check ANR was functioning correctly, I realized my mistake. All the recorded footage...
  2. S

    Downgrading firmware on G1 from v5.6.0 to v5.5.83

    I recently updated the firmware on my G1 DS-2CD2025FWD-I from v5.5.83 to v5.6.0 build 190507. I'm trying to revert back to v5.5.83. I'm unable to do it via the webGUI (version mismatch error) or TFTP (completes transfer but never confirms update). Has anyone managed to downgrade successfully?
  3. S

    Chrome and FF almost working with firmware V4.21 in NVR webGUI

    I recently updated to V4.21.000 build 190423 on my NVR and I'm pleased both Chrome and FF seem closer to fully featured in the webGUI. Streaming works in Live View and I've setup up smart events via Chrome and they work correctly, alerts and all. The only deal breaker is the Local option is...
  4. S

    Updated Hikvision camera to lastest firmware and need HELP!

    I updated a DS-2CD2025FWD-I camera from firmware 5.5.51 to 5.5.61. I'm logged in as admin. I no longer have an option to change the firmware back. See attachment. I've tried restore to default on the maintenance page and a hard reset using the button on the camera. No luck. Any suggestions?
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    HIKvision DS-7616NI-K2 can't screen capture during playback

    I'm looking for some help on capturing an image from the playback on my HIKvision NVR. The manual has a camera icon on the playback menu but I don't have that icon. No problems exporting footage with clipping tool. I just can't save a still image. Help!