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  1. Bob

    Home installation - Advice needed

    Hi Sam, at this point in time, i'd go with a Hikvision system, as it's currently, in our opinion, the best value for money system. A solid 6 camera system would have a 7608NI-E2 at it's core, with 6 - 8TB of storage inside. There are two hard-drive bays so you'll need to take that into account...
  2. Bob

    [Tutorial] Using Smart search in Synology surveillance station

    Using Smart search in Synology surveillance station In this guide I will be teaching you how to effectively use the smart search feature of Synology. This feature is great for a number of reasons. I find it particularly useful for when you're trying to adjust the levels of motion detection...
  3. Bob

    Hikvision firmware update for DS-2CD2xx2 IP cameras

    Hi Chris, what camera, and what firmware are you using? Are your cameras UK stock? If not you can't update grey imports. Some cameras need to be updated in increments.
  4. Bob

    Hikvision and Synology DS214+ - connection

    Unfortunately, you can't do this without using Synology's surveillance station, which as you know will require you to obtain the appropriate camera licenses. You can add two cameras to surveillance station for free, after that, you'd need the additional 3 licenses. You can access the...
  5. Bob

    [Tutorial] Installing, and using an external microphone.

    Installing and using an external microphone In this tutorial, i'll be going over the most common steps on setting up an external microphone on an Hikvision camera with an audio terminal block. You will know if a hikvision camera has an audio terminal block if the product name has an 'S' suffix...
  6. Bob

    How-to: How to update the firmware on a Hikvision camera.

    Hi Leo, this is what happens to grey imports unfortunately. Hikvision have introduced regional restrictions in an attempt to crush the 'unofficial' market. I doubt the camera is bricked, but I also do not know how to solve this one, as we do tend to only work with UK cameras.
  7. Bob

    [Tutorial] Installing a hard drive in a Hikvision NVR

    For further help with Hikvision systems, please see our Tutorial Megathread. In this tutorial I will be going over how to install a hard drive in an NVR. I will be using a 7608 for this example, but the same information in this guide should carry over to any of the Hikvision NVRs. If you need...
  8. Bob

    Strange lights in night IR mode?

    That's a spider web. You'll need to clean the area around the camera. As for false triggers, these can be somewhat difficult to avoid. It's unlikely you'll ever get motion detection 100% perfect, especially with certain animals interrupting the scene. My only suggestion is to play around with...
  9. Bob

    Port and Poe questions

    Each of the PoE ports on the back of the NVR also represent one camera channel, so you can't have a switch with multiple cameras running into the back of one of the PoE ports of the NVR. You can, however, search your network for cameras that are on your network (assuming they are powered up and...
  10. Bob

    Cameras not working in Google Chrome?

    Google chrome applies automatic updates, meaning the majority of its users are on the latest version. Ususally this is great, however, the latest version has crippled a few plug-ins required with CCTV cameras (and other applications i'm sure) For example; With Hikvision cameras, launching the...
  11. Bob

    Using Synology Surveillance Station after the new 7.0 Update!

    Surveillance Station DSM 7.0 is here With the update to surveillance Station, there are a few drastic changes that are worth going over here, so if you are having any issues navigating the new firmware, or just want to take a look at what's coming before you update, you're in the right place...
  12. Bob

    Advice on NVR location and camera cabling

    Hi there Padraig, I'll answer some of your questions. First of all, either Cat5 OR Cat6 cable will work fine. The only key difference between the two is that cat6 cable is slightly more efficient at transmitting data (and is wired slightly differently) however this is not something that will...
  13. Bob

    [Tutorial]Resetting the Password on a Hikvision Camera

    This Tutorial is Out of Date Please see Here for an Updated Tutorial ____________________________________________________________________ In this short guide I will walk you through the process of resetting the password on a Hikvision camera. If you are using a Hikvision camera with a physical...
  14. Bob

    MacOS Viewing your Hikvision cameras in Safari

    Update 19th September 2018: Apple Safari 12 and Hikvision cameras One of the best features of an IP camera is the ability to simply view it within your browser. Unfortunately in order to do this though, you need a plug-in called web components. When you try to view your cameras on PC you are...
  15. Bob

    MacOS [Bonjour] Quickest way to find an IP camera on your Mac

    In this short tutorial, I will be going over the quickest method of finding an IP camera on your network using a Mac. The best part is, you don't need to download any software either. First of all, open up safari, and then open up the preferences tab. Go to the 'Advanced' tab, and check...
  16. Bob

    How-to: How do I extract video evidence from my NVR for the police?

    If you have a recorded incident on your Hikvision NVR, preparing it for the police is an important step. Police from different areas may have different needs to meet, and it is best to talk to them beforehand. From my experience, submitting evidence placed on a USB is a no-go, as the computers...
  17. Bob

    How-to: How do I access my Synology Box & cameras via my Android device?

    In this guide I will be going over the Apps available for android from Synology which work with their NAS Devices. Instead of having one Base app with multiple features imbedded, Synology has opted to release separate apps for altering features. If you want full functionality of your Synology...
  18. Bob

    Accessing and viewing your Synology box & Cameras on iOS 8

    In this guide I will be going over the Apps available for iOS from Synology which work with their NAS Devices. Instead of having one Base app with multiple features imbedded, Synology has opted to release separate apps for altering features. If you want full functionality of your Synology box...
  19. Bob

    How-to: How to access your Hikvision Cameras/NVR Via your iOS Device

    This Tutorial is Out of Date Please See the Tutorial Megathread for an Updated Guide ___________________________________________ We have received a few enquiries regarding how to access Hikvision equipment on mobile devices. In this guide I will be covering the following subjects; How to...
  20. Bob

    How-to: How to access your Hikvision cameras/NVR via your Android Device.

    This Tutorial is Out of Date Please See the Tutorial Megathread for an Updated Guide ___________________________________________ We have received a few enquiries regarding how to access Hikvision equipment on mobile devices. In this guide I will be covering the following subjects; How to...
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