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Hik-Connect 4MP camera remote viewing clarity query

Irish1234

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Hi guys and girls

Added two new cameras to my system, acusense and a colorvu both 4mp 2.8lens

Image quality is good when viewing on site but when viewing remotely via app the image quality it blurred and only improves if you click the HD option in the app .

I have other 8mp cameras fitted and when viewing them on the app the image quality is perfect without the need of switching to HD option

Just wondering is there someway to resolve this issue or is the downfall from going to 8mp cameras to 4mp ?

Thanks in advanced
 
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