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A problem with IVMS 4200 Client

AlexB

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Hello. We have a problem with the IVMS Client that my brother uses. I can not access Control Panel or other settings from the program, the menu disapeared. Only Life View can be seen. Also, I can no longer enlarge the program window. The taskbar with the closing x button, maximize and processor usage no longer appears. also, the program window can not be moved from where it is on the monitor. I can no longer access other options from the program: no settings, no recording, nothing from the control menu... only live view from the cameras, as control panel is no where to be seen on the desktop. what can I do to restore the program?
 
It seems pretty broken - restart the PC, and then restart iVMS-4200?
 
That was the first thing we did. We even tried a windows system restore, and IVMS repair, then reinstalation with keeping the settings,but with no success. We had to do a clean reinstall of the program and it finally worked again as it should have.
 
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