I there I am stuck at the auto tracking feature on the Hikvision website and I cannot find PTZ the control the auto tracking.i checked on youtube and most other users have the ptz on there configurations and I don't please some one help me.
Ok because the ptz that I have as a separate power cable and the ethernet cable. I am currently running on ethernet because we have not made a socket for the camera to be connected directly to a wall so if the camera has its own power and ethernet will the auto tracking work?
Can you enable Virtual host as I describe above and login to the PTZ directly to find out what firmware it is currently on. (If you have activated the camera by directly connecting it to the NVR it will have been activated with the same username & password as the NVR)
ok, so have you been able to login to the NVR with the admin username and password, can you please enable Virtual Host and then log in to the PTZ and let us know what firmware version the PTZ is currently on.