Not sure.... but on YouTube search DVS cctv and they have a video showing it in action in the uk.... might be worth messaging them . They could probably answer it for you
Found this on a different forum. Looks like 5.5.160 has been released hereJust read the comments on the youtube video. Sounds they ran unreleased fw , which could have been the now pulled .160 from the European portal. Let's sit tight. Have couple of days before my G2 arrives.
Having viewed the Security Perth YouTube video, it appears they requested custom firmware (v5.5.134_201014) to enable white light triggering by motion detection.I don't think hikvision incorporated that in the UK/Europe firmware ....seems to avaliable in Australia...... very annoying as that feature would be a great deterant during activity and not annoy neighbours
I also noted in the comments on the above vid that their custom firmware is freely available and someone from the UK has confirmed that they have loaded it and it is working fine. Whether you want to risk loading it....And presumably you can't load the Oz firmware into the UK models?
I've spoken to Hikvision support and they have confirmed that the UK firmware does not support the "white light trigger by event" only at night, the AUS firmware is a specifically customised firmware to support this feature so Hikvision Support UK's advice was to stick with the AUS firmware for the time being if you want this feature.
Thanks,No reason given, it was probably only created as a custom firmware at the request of a specific customer/installer.
They did not specifically say "for the time being" but you are likely not the first user in the UK/EU region to report this to Hik support and so they will likely pass it on to Hik HQ to develop a firmware update at some point in the future. (but they have not confirmed this to us so it might not happen)
Ive only really had chance to play with the settings for 1 evening so far and that was just propped up to an open window.I got a G2 because of the white light trigger and yes was annoying to come on during the day. But guess what, the night time ambient light is enough to have great night time image without the white light. So am not actually using it so far at all...
That is true.. I have a white surface close to the camera that bounces the white light back into the cam - really messing up the rest of the image and haven't really managed to control it.. even person looking at the light - i won't get good image.I think my main draw to the led trigger is that it may grab the attention of people at night and get them looking directly at the camera
That’s a bit disappointing.That is true.. I have a white surface close to the camera that bounces the white light back into the cam - really messing up the rest of the image and haven't really managed to control it.. even person looking at the light - i won't get good image.