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Hik-Connect camera issue ???

Edgie70

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Hi , I have an issue with possibly a camera or the drive ?? It was working fine until a few days back when I adjusted the viewing angle of the camera , all was fine then next morning it looked like it had snowed ! Rebooted drive and went back ok , same this past 2 mornings have to rebooted to get correct picture
 

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Hi @Edgie70

What camera model do you have?
Assuming it is a model with built-in IR LEDs, are you able to view the playback from this camera at the point early in the morning when it switches from IR to day mode? When it switches to day mode does it straight away look like the above snowy image?
 
Hi Dan, thanks for your reply , yes they're ir , at about 5.23am it goes bright white
 

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Thanks @Edgie70

What camera model is it and what firmware version is the camera currently running?
 
Hi , it's fixed , I've lowered the viewing angle down slightly , I noticed there's a large dual carriageway lamp over the back fence where its pointing to , lowered it and its fine this morning
 
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