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Firmware Confused over Firmware? ....is my camera a G3 or G5? DS-2CD2346G2-ISU/SL

virdi

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Hi guys,

What is the right FW for this model please?

DS-2CD2346G2-ISU/SL

Thanks
Virdi
 
Hi @virdi

Step 2 in this post shows you how to check (ignore the mention of ColorVu, the same applies to the IR models):
 
Thanks!

I have a 'C' at the end but only on the Box of the camera ...not on the actual web interface?
 
What is your camera's "Firmware Version Property" on the Basic Information of the web interface?
 
Thanks!

I have a 'C' at the end but only on the Box of the camera ...not on the actual web interface?
Then it's a G5. In the System Settings > Basic Information page on the camera you'll see "Firmware Version Property" at the bottom which confirms the firmware platform. One of mine is shown below:

Screenshot 2022-01-20 at 16.47.43.png
 
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