DS-2CD2346G2-ISU/SL - when the siren or strobe is activated it reverts to a lower resolution?

[Nigels89]

Just seeing if anyone else has had any the following problems.

Put the camera in to the highest resolution, when the siren or strobe is activated it returns to a smaller resolution?

I’ve also noticed by setting up the camera in the web view setting Video & Audio to recorded it will work fine but when the siren or strobe is activated the audio stops recording an the setting changes to Video recording. One way I have found to have stopped this is to change the setting in the NVR and not on the Camera.

 

[JB1970]

Set the video on the NVR local menu. Ensure that your main stream (event) video is matched exactly to your main stream (normal) video. It sounds like yours aren't matched. In the camera web view, you won't see the main stream (event) option - it's no longer visible on some of the camera models with newer firmware.

Same for your second point - you may have main stream (event) set to "Video" whereas main stream (normal) is set to "Video & Audio"