Firmware upgrade of R0 platform

[bignick8t3]

Hi All,

I've recently purchased 3 new Colorvu cameras and did want to re-purpose my older cameras.

I run a handful of different OS' but even on Windows I can install the web components and even after a reboot the page will still ask you to install them meaning I cannot upgrade the firmware of the cameras as the file chooser won't open.

Many times in the past I have recovered "bricked" cameras using the tftp tool and the instructions I've used for years are below:

1. Rename the firmware to digcap.dav
2. Put the firmware under the same folder of this TFTP
3. Set the IP of computer as 192.0.0.128
4. Camera's IP can be anyone.
5. Run the tftpserv.exe
6. Power off and power on the DVR/DVS/IPC. The device will search the new firmware and upgrade it automatically.
7. Please wait until TFTP shows "Device [192.0.0.64] system update completed!" It takes about 5 minutes.
8. Close the TFTP before the camera reboots.
9. DVR/DVS/IPC will restart automatically after upgrading.

But all I am getting is that the file will transmit and I never get back that the "system update completed", I have left one camera for an hour and nothing.
I have also tried firmware from 5.1.2 to the latest being 5.4.5.

If I pull the power the process will start again so the bootloader each time responds to the tftp server but never seems to successfully apply the firmware.

I am reluctant to try any of the other cameras as I still have some of the R0 cameras in use as I cannot afford to upgrade them all in one hit, this all came about as I wanted to disable the infrared on this camera but the buttons were missing on every browser to apply/save the changes.

Any help would be greatly appreciated.

Nick

 

[Phil]

Follow our upgrade guide steps carefully:

How-to: - How do I update HikVision Firmware in just nine simple steps? - updated 17th November 2023

Updated 17-11-23 - corrected the link to the portal as Hikvision changed their url (again). Otherwise all is good. We use this method every day. Now viewed over 188,000 times. Here's how to upgrade your HikVision camera or NVR to the latest firmware version in just nine simple steps: Step 1...

www.use-ip.co.uk

Best to use Internet Explorer as an administrator:

Run Internet Explorer as an administrator

Sometimes Hikvision devices fail to save settings, clips, files etc unless you are running your Internet Explorer browser session with administrator rights. You need these rights to create new files. It's simple to do: Step 1 - Begin typing Internet Explorer in the 'Type here to search' box at...

www.use-ip.co.uk