We try to help if we are able to help, please feel free to ask.
We are as you say the forum in support of the use-IP webshop, so we won't publish links to competitors' webshops, nor eBay, Amazon, etc.
Obviously, we know the brands that we sell and support best, but often problems can be generic.
And there are lots of forum users with experience of brands that we don't offer - who will assist you if they can.
Please feel free to post your questions.
BTW - Thanks for asking