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Help with Tenvis ip cameras

dakotasecurity

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Hi guys

I bought Tenvis outdoor IP Camera, but unfortunately doesn't know how to work, even with a cable the IP camera tool cannot even pick up anything form the camera and my router doesn't list the camera either I have tried "fall to search the IP camera" in the manual but it doesn't work.

Note: I tried with windows xp and windows 7 with two different PC. Please find below link for the photo from the screen:
http://realestatesky.net/vb/up/image_files/IP.jpg

Also I tried the following solution but it didn’t work:
Is the IP Camera Tool always blank ?



Kindly advice.
 
You failed to search the ip camera?
You can check whether your network allows to broadcast.
 
Hi,
I have exactly the same problem. I have Win 7 64 bit. The setup doesn't seem to install at all. The blank windows appears (exactly like the one on the picture above). When I restart the system the program IP Camera Tool shortcut should be on the desktop adn the program shoudld e installed. It doesn't
 
Hi,
We don't offer/know Tenvis IP cameras, so can't really offer much advice.
You may experience problems with Internet Explorer 64-bit with some cameras; Windows 7 comes with both 64-bit and 32-bit pre-loaded, you can select which to run via the Start menu, perhaps try the 32-bit version ...
 
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