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Hik audio issues

Lloydolly81

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Evening all
Hopefully somebody will have an answer as hik tech support were chocolate teapots!

Putting it simple I have audio on a dvr and I'm sharing it out to another device, I don't want the device I'm sharing too to have audio, I've de-selected the 2 way audio tick box on hik connect but I Still get audio on the shared device.
Hik Tech said I've done everything they would suggest and they don't know what to suggest next!!

Has anyone had this issue before or knows a resolve to it?
 
Sorry, it's not something I've come across / resolved.

Perhaps add your DVR model, others with that model may be able to help.
 
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