Hik-Connect Hik-connect app - notifications to shared users

[puntoboy]

Hi have a working system and I received push notifications to my iPhone using the hik-connect app. Works great.

I have shared the cameras with my wife using the app and she can view the lives feeds without a problem. However she doesn't get any of the push notifications. I've had to enable email notifications for her but I'd really like to get push notifications working. Is this possible without logging her in with my account?

 

[fullboogie]

Have you enabled the notifications in her app? There are two places where you have to tick the "enable" button to get notifications.

 

[puntoboy]

Have you enabled the notifications in her app? There are two places where you have to tick the "enable" button to get notifications.

Yes I believe so, I compared it against mine.

 

[RobMc1]

I’m having this same problem, did you manage to sort it by any chance?