Hik-Connect Hik connect app playback operating failed network busy

[ams_Sxi]

I am using iphone 12 with latest hik connect app NVR DS-7608NI

I can live view fine, but playback is intermittent.
When i try to playback a notification on the app it says Operating failed The network is busy.

Some playbacks work fine others i get the error

Any ideas?

 

[JB1970]

I am using iphone 12 with latest hik connect app NVR DS-7608NI

I can live view fine, but playback is intermittent.
When i try to playback a notification on the app it says Operating failed The network is busy.

Some playbacks work fine others i get the error

Any ideas?

It may just be the HikConnect service playing up - it's a free service and for me while most of the time everything runs great at other times it fails to playback or notifications are late. I had this happen a couple of times yesterday when trying to playback notifications. Today it's been woeful. My phone pinged to notify me of a line crossing on the drive - when I checked I got an image of me washing my motorbike.....an hour and 7 minutes earlier!

 

[zubair]

My hik connect has stopped sending notification altogether, but is showing on nvr logs

probably playing up

 

[R_M]

I’ve got an issue this afternoon with my NVR and DVR, both on same network, sending delayed notification to Hik-Connect on my iPhone, some by near an hour, some by minutes. Must be server issues.

 

[NoFate]

yeah, i have them too, but for intercom , when someone pressed the doorbell button, the ring notification is sometimes 5 minutes later
offcourse visitor is then already gone ... nice smart doorbell :s

 

[wayneC]

I have similar issue starting Sept. 10.

 

[Jamiec]

Same issue for a customer.
Notifications are working perfect aswell as the screen capture of the motion but when I press playback I get the same message.
If I try to view it through “playback” the event shows up but if I watch it, I get a message saying no record found.
I’ve checked notification and recording on motion settings
Can’t figure it out

 

[Cadjockeygm]

I'm also having this issue. Any ideas USE-IP ?

in my case the notifications fire, but the screen shot attached is just a black screen with a picture of a bell, when I try to play back it gets to about 3-4% and then I get 'operating failed network busy'
Live playback works fine.

It used to work pretty well, but this has been ongoing for a couple of months now.

help!

 

[fullboogie]

Same here. Live view is perfect, but viewing events either times out or network busy.

 

[cymruchris]

One of mine started showing 'network busy' as well recently (last 2 weeks ish) for line crossings and intruder alerts on a number of cameras - on one I series NVR - but only for a number of the alerts, not all of them. It wasn't doing it before - and it is doing it now. Haven't gotten to the bottom of it yet.

 

[fullboogie]

This app has been total junk for quite a while and Hik has no desire to fix it - or any of the NVR firmware either.

 

[Longboat1]

Did anyone find a solution to “operating failed. The network is busy”? I get this randomly from line crossing alert playback. So annoying!