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Hik-Connect Hik Connect live view timeout

Leecavturbo

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I want to live view constant from an android but after 5 min it times out, I'm sure this is new as in the past its ran constant but with random drop outs. But now there is actually a message you've viewed live for 5 mins and screen goes blank. Can it be turned off?
 

mtmcgavock

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Did you ever find out the reason to this? I have the same issue that i'm trying to resolve. Want to view my cameras for longer than the 5 minutes using Hik-Connect or IVMS-4500.
 

Phil

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Hi, I've checked with HikVision Tech Support today to see whether there is any workaround, unfortunately:

I’m afraid there is no workaround or any settings that can be changed to modify the 5 minute timeout.
 

mtmcgavock

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Thanks, I had contacted HikVision myself via email however I had no response.

Is there anyway round this using a different app? I'm using HikVision IP cameras along with the Synology NAS Surveillance centre, however the DSCam app for Surveillance centre is awful and will only stream stable in a low resolution. The HikConnect app was great apart from the above problem.
 

Phil

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Sorry, there are lots of Apps out there, but we only ever get hands-on with the manufacturer's own Apps so I can't recommend any of the independent ones.
I just did a quick check for a maker called EyeSpyFX who did a lot of work with Axis, but they make no mention of compatibility with HikVision.
Please feel free to drop back with any recommendations / feedback if you do test some.
 

Leecavturbo

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Well what's strange is 5mins is not always the case ! I've had 30 hrs plus it's sporadic, sorry to add I'm using ezviz more successfully
 
Last edited:

Rahul777

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Yes thr is th way to continuosly watch the live view by using ip address and port configuration instead of using Cloud p2p
 

Rahul777

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Same hikconnect software is use .use ip domain option in this where u need to enter port number.this port number must be open on the ip that you are used to access the camera
 

id_will

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