Hik-Connect HikConnect App Notifications on iPhone

[Sonic007]

Hi everyone,

Anyone know why every time I clear my notifications in HikConnect app on iPhone it gets rid of the little red notification counter next to the app (which is normal) but then whenever I get a new notification the little red notification circle just keeps going up more and more even though I’ve cleared the notifications.
Any ideas?

Thanks.

 

[PoweredByVeg]

I have the same issue, thought it was just me.

 

[Sonic007]

Anyone have any ideas?

Thanks.

 

[PoweredByVeg]

Just turned my notifications back on and it doesn’t do it anymore. There was an update for the iPhone app this morning. I will keep an eye out on it and update you with my findings.

I would probably just make sure you have the latest update installed for your iPhone and the Hik-Connect app in the meantime.

 

[Sonic007]

Cheers for that. Il give it a go and see.

 

[PoweredByVeg]

Ok, mine is the same, the number disappears when going on Hik-Connect. Then when there is another notification the number just goes up and up.

 

[Sonic007]

So I’ve tried deleting and reinstalling the app. This resets it to zero but it’s starting to count up again. Very odd.

 

[PoweredByVeg]

I have provided feedback on the app, not sure if they will actually read it or do anything though.