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Hikvision Doorbell DS-KB8113-IME1 - capturing picture after pressing doorbell button

duff2

New Member
Messages
3
Points
1
Hi,
I installed my new DS-KB8113-IME1 doorbell and everything is working fine. But I couldn´t find a way how to set up the doorbell to capture picture everytime some presses doorbell button and upload it to my mobile phone or to my FTP server. Is there any solution?

Thankx a lot.
 

DaveJ

New Member
Messages
1
Points
1
Hi duff2,
Recently I have also purchased a new DS-KB8113-IME1.
I have finished all network config.
I have 2 phones with the HikConnect app installed and the device is added to devise list.
However, when I press a call button - the doorbell doesn't call these phones.

Could you share your config and firmware?

I want to understand what I am missing.

Thank you.
 

Dan

Administrator
Staff member
Messages
1,654
Points
83
Hi @duff2

We have no experience with this particular model but with the KD8003 Intercom when you view the live view in the Hik-Connect app you should see a menu below the live stream labelled Call and here you should find an image of every time some presses the intercom.

Screenshot_20210407-144143.jpg

In regards to sending the images via FTP, we have no experience of that with any Hik doorbell or intercom so I would not be able to advise.
 

duff2

New Member
Messages
3
Points
1
Hi @duff2

We have no experience with this particular model but with the KD8003 Intercom when you view the live view in the Hik-Connect app you should see a menu below the live stream labelled Call and here you should find an image of every time some presses the intercom.


In regards to sending the images via FTP, we have no experience of that with any Hik doorbell or intercom so I would not be able to advise.
Hi Dan, thank you for your reply....I would love my doorbell to work the same way as your KD8003. But thi is what I see in my mobile phone app...only information about visitor but with no picture..
 

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  • Screenshot_20210409_194735_com.hikvision.hikconnect.jpg
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duff2

New Member
Messages
3
Points
1
Hi duff2,
Recently I have also purchased a new DS-KB8113-IME1.
I have finished all network config.
I have 2 phones with the HikConnect app installed and the device is added to devise list.
However, when I press a call button - the doorbell doesn't call these phones.

Could you share your config and firmware?

I want to understand what I am missing.

Thank you.
I had the same issue. Reinstalling firmware solved this issue - at least in my case - I have V2.2.12_201222 fw.
 
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