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How-to: HikVision Hik-Connect Setup

Phil

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The transition to the new Hik-Connect portal and the corresponding Hik-Connect Apps has raised lots of issues and queries, so here's a quick repository of information which you may find useful.

There are a number of explainer videos at HikVision's Technical Support YouTube channel.

How to register an account via Hik-Connect APP

How to register Hik-Connect account via web browser

How to enable Hik-Connect via local GUI e.g. a monitor directly connected to your NVR

How to enable Hik-Connect via web browser

How to enable Hik-Connect service and add device via Hik-Connect APP

How to add devices into Hik-Connect via web browser

How to activate device and enable Hik-Connect service via SADP

How to edit the domain name on web and Hik-Connect APP

How to share device on Hik-Connect App

How to share device via Web

How to change the password of Hik-Connect account on web

How to change the password of Hik-Connect account on APP

How to Retrieve and Change the Password of Hik Connect Account on Web

How to Retrieve and Change the Password of Hik Connect Account on APP

How to enable Hik-Connect on DVR/NVR local GUI and add it to Hik-Connect APP

How to upgrade device to support Hik-Connect on web


The latest firmware version for your cameras, NVRs etc can be downloaded from HikVision's European Portal.

You should download the latest version of the Hik-Connect App from the appropriate App store for your mobile platform i.e. the iTunes Store for Apple/IOS devices such as the iPhone & iPads, and Google's Play Store for all Android devices.

The manual for the IOS and Android Apps are attached below, as well as some How-Tos on sharing, etc.
 

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Benpoh1990

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Hi there,

I tried to ensure the status to be online but no matter how i try i not able to make it online.. pls advise..
server address using is dev.sgp.evziz7.com
Using a static ipv4 address
Prefer DNS server address is provided by the company working under a government sector.
 
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