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Hikvision laptop set up

Craig57

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Hello everyone,
Ive recently installed the device DVR-208U-K(E801173) with 4 cameras, which are all working fine i have to say. I can remotely view the cameras on my mobile phone using the installed ethernet cable. The issue i have is that i also want to view these cameras on my laptop should there be a security issue etc and use this for ease of access and downloading etc. I have contacted them on a couple of occasions now and got either a totally incorrect answer to my query or was signposted to a site to download some software in order to be able to do this function. I am using iVMS-4200 V3.4.0.1.0 but i cannot seem to work out how to view the cameras, i keep seeing blank screens where it says 'the video is encrypted. input the stream key to view the video'. ?
 
Hi @Craig57

We don't have much experience with the HiLook range but if you want remote browser access using your laptop you will need to port forward the recorder.
 
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