01304 827609 info@use-ip.co.uk Find us

HikVision push notifications to IVMS-4500 App have stopped working on G1 cameras & latest firmware

Status
Not open for further replies.

Phil

Administrator
Staff member
Trusted Member
Messages
5,013
Points
113
You may have found that push notifications to the HikVision IVMS-4500 App have stopped working if you have G1 series (aka EasyIP 3.0) cameras and have upgraded them to the latest V5.5.0 / 5.5.2 / 5.5.3 firmware.

HikVision introduced an additional security setting which you now need to adjust for use with the IVMS-4500 App (push notifications to the Hik-Connect App should remain fine with default settings).

Navigate to Configuration -> System -> Security
In the "WEB Authentication" field please change the setting from 'digest' to 'digest/basic'
Click Save

This should restore push notifications to the IVMS-4500 App



HikVision also say:
We recommend using our new mobile software Hik-Conect, which doesn’t need to change this, and provides a more reliable method!

Update 25th February 2020 - Firmware mentioned above has been superseded by V5.6.4: Latest HikVision Firmware for G1 Series cameras - version V5.6.4
 
Last edited by a moderator:
Hikvision PTZ cameras
Status
Not open for further replies.
Back
Top