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Hikvision with Control4

Phil

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Hikvision works with Control4.

In the past week three separate Control4 Partners have asked me for information regarding how this is achieved.

You need a compatible Hikvision DVR or NVR:
  • Turbo4 series DVRs
  • E series NVRs
  • NVRs using the Netra Chip set
  • I series NVRs
From that selection we would recommend Hikvision's -I Series of NVRs.
Follow that link to our webshop, then filter at the left hand side by the number of camera channels you need to narrow your selection.
NB - not the 7732NI-I model, nor any of the -K models.


See our guides for further details on the differences between the shortlist of Hikvision NVRs:
The best Hikvision NVR for 8 cameras
Choosing a Hikvision NVR for 16 cameras
The best Hikvision NVR for 32 cameras

We don't offer DVRs - Digital Video Recorders are for use with analogue cameras, we only offer IP cameras.
The E-series and Netra NVRs are legacy models.



Once you have selected and purchased a suitable NVR, you need to ask your reseller (hopefully you purchased your Hikvision equipment from us at use-IP Ltd) to obtain the latest version of Control4 firmware for the specific NVR modelthat you select.
i.e. there is a special Control4 firmware version for each of the compatible NVR/DVR series listed above.
 

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jebt2921

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Would you be able to supply the Control4 firmware for the DS-7616NI-K2/16P NVR? And what type of integration does this provide to the NVR within the Control4 platform?
 

jebt2921

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Actually, from reading this 20x I think I’ve figured out the K2 version isn’t compatible with the Control4 specific firmware. Would someone be able to confirm this?
Also, what integration for the NVR does this firmware enable when using the correct and corresponding driver within Control4?
 

Phil

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Yes, you would need to purchase an I-series NVR from us and we could then provide the Control4 firmware to you.

Unfortunately, I can't confirm the integration features - no Control4 Partners have completed a job / closed the loop yet, and getting this much info out of Hik Tech Support on this topic was like 'blood from a stone'!
 

RoscoeLTD

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#5
Just an update on this subject. I know Use-IP cant really spend too much time on this as it diverts from cctv in the primary subject. But my up to date account with trying to get it working.
i have updated customers NVR with firmware sent from hikvision via Use-IP
there is no SDDP as i can see (this is written within the hikvision driver (control4))
upon making the ip connection, the driver states "lost communication with NVR - could be off"

i have a couple of work arounds that prevent full integration so im not in a rush, willing to work with anyone if they wish to try and resolve this. the problem seems to be however hikvision lend themselves i think, as phil said its like getting blood from a stone

ill keep a driver in our projects if they update or come online ill post findings
 

Phil

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Hi @RoscoeLTD

I saw @Emma Hedges serve your request yesterday, and asked her to double check with Hikvision Tech Support as I could see that they had directed you to the general firmware for that NVR at their portal.

Obviously, a change from my findings previously / thread above.

Emma queried it with Hik TS for me, and they responded:

Hi Emma,
The firmware sent is specially made for 3rd party integrations which includes Control4 as well. Because of the demand of some customers requesting special firmware for 3rd party devices, our HQ has integrated all protocols on the version 4.22.005 and that is now available on the portal for anyone.

I'll check with a higher level support contact.

What is an SDDP please?
 
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