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is there any way to find or recover the camera's verification code or a lost password when connecting the camera to EZ VIZ app

tomdelis

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Dear all,

Please help me if possible with the following.

I own an EZ VIZ IP outdoors camera model CS-CV310-A0-3B1WFR(2.8mm).

Somehow i managed to delete the device from the EZ VIZ app and lost the paper which had all the information necessary to recconect the camera.

Now i have added the camera back to the WLAN with an ethernet cable and also with Wifi but in both cases i get the following messages.

in case of trying to add the camera through the WIFI, i am asked to provide the password which I dont have/remember
in case of trying to add the camera through the ethernet, i am asked to provide the verification code which i dont have either

please see below

Is there any way to help me? I would appreciate it as otherwhise I am left with a functioning camera without being able to use it.
 

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