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Issue Accessing 7716 NVR on Mac & Windows

Andre L

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Dan, hi apologies for sending this directly. I am in need of some help if possible with sorting out a Hikvision Plugin issue that is driving me mad. I have search various web articles but nothing seems to address the problem of not being able to view live stream or playback from my 7716 on either a windows device or a Mac having tried all browsers. I am new to these types of forums so any help/ideas would be gratefully received. Mindful you may need version numbers etc, so happy to supply whatever is needed.
 
Hi @Andre L

What is the full model number of the NVR you have?
What firmware version is your NVR currently running?
 
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