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IVMS-4500

j1000

New Member
Messages
2
Points
1
Hi all,

Need some help.

I can view my Hikvison NVR cameras through the IVMS-4500 app via wifi but not via mobile network.

It was working fine up until a few weeks ago but now I can only access it via my home wifi.

Can anyone advise please. Is this a problem with the app as a few people have mentioned issues on the google playstore.

Kind regards.
 

David

Active Member
Messages
636
Points
43
Thanks for your reply.
I cannot see the Hik-Connect app the the google playstore. Only IVMS-4500.
Have you created an account on the HikConnect website and then logged into that account on the ivms-4500 app?

If you do not have a HikConnect account did you view your cameras remotely via port forwarding on your router?
 
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