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IVMS - Pyronix

hugradar

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Hello

Does anyone use the Pyronix Control Panel on Hikvision IVMS-4200

I am able to add a Pyronix Alarm Panel, and it comes online ... but after a minute it goes offline .. and i need to refresh it to bring it back online

If i set the alarm from IVMS it sets the alarm as it should .. but within a minute it goes offline and then shows the alarm as not set. Even though the alarm is set.

If i refresh the panel . then it becomes active and shows the alarm as set.

I was wondering if there was anyway of having the live status always showing??
 

Phil

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hugradar

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Yeah i tried the latest software and get the same issue

not sure where else i can go for the answer :(
 

hugradar

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tried them already! .. not able to help
send me to Pyronix .. who send me to Hikvision and ping pong around
 
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