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Firmware New Firmware for DS-7104NI-SN/4P OEM?

magnathea

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Hello,
Hope some one is able to help.

Recently bought a secondhand NVR. Was sold to me as "Hikvision 4ch NVR with 4xPOE - DS-7104NI-SN/4P OEM" and has no branding but is identical to a Hikvision.

Device info states
Model: Kepler-7104/4P
Firmware version: V3..0.20 Build 161126

Looking for new firmware but don't want to make a mistake.

Can anyone direct me to the correct download link please.

Thanks
Nick
 
Hi @magnathea

You may be in a tricky situation, the NVR you have purchased is an OEM/rebadged Hikvision NVR.

OEM products usually use custom firmware and do not receive regular firmware updates, also because they start with custom software they often will not support standard Hikvision firmware.

The only Hikvision NVR range I could find on their download portal that was running a similar firmware version to what you already have was the 7100NI-SN which has the latest version as v3.0.21

You can try this newer firmware but as they are not exactly the same model it may not work.
 
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