Yes browser support is dire. You often find you can view the images from the NVR webpage but not the camera webpage and vice versa depending on which browser and operating system. I'm a Mac user and it's only recently we've been able to view the NVR using Safari after support was removed several years ago. I have Internet Explorer running in a Parallels VM but IE is also going to disappear.Thanks JB1970. I've downloaded this firmware as well to try on my I-Series DS-7608NI-I2 NVR. TL;DR --- It works... sort of!
This is the first update I've done in about 3 years. The previous version was V4.22.005 build 191208. Like most people I find it convenient to operate it remotely via a browser rather than hook up a monitor and mouse to the unit in a 19" rack under the stairs!
I'm one of those weirdos that uses Ubuntu for everything and Firefox is my browser of choice . All was going reasonably well until I upgraded to Ubuntu 20.10 a few days ago and that upgraded Firefox to 93.0 (64bit). When I tried accessing the NVR I could no longer get any video at all either from the live view or playback.
I checked the console ouput from Firefox and noticed the browser was in a lot of pain! There were API calls being attempted that had been deprecated and I think the pages break the more strict CORS protocol too!
So rather than delve into the reasons it no longer worked I decided to upgrade in the faint hope it would solve the problem.
After upgrading to V4.51.025 I initially ran into the scary issue of not being able to login! Luckily I had read around and noted that this issue had come up before. The solution is to clear the cookie cache (and the local storage and the indexed DB and the local storage and the session storage!). Once I could login I went straight to the live view and.... still no video... bah!
Long story short on my desktop Ubuntu system I have to resort to using Chrome instead of Firefox... oh well
Thanks for the confirmation. It's a shame they went down the road of using Active X plugins to support video. These only worked on IE I think. The irony is that modern browsers have good native support for video streaming... even mobile browsers!
There are bugs in every release of firmware unfortunately - they add a feature and another goes wonky. On your version 3 for instance, in the local menu if a local password is used - auto logout "never" doesn't work. Log in, go back to it later.........it'll be logged out and you have to painstakingly put the password back in with the onscreen keyboard. It used to drive me nuts and happened on every version 3 firmware - SE series, E series, K series.
You can still use the timeline to search for events that way. I have seen a few posts where people have been unable to do that but I've never had an issue myself. The biggest issue is that I liked to be able to switch backend forth seamlessly between smart and normal playback without losing position in the timeline. You can do that on V3 firmware, but on V4 they messed it up at some point - not sure when on K series but on I series all versions after 4.40.017 are affected. Hikvision will not acknowledge it's a coding issue/bug and try to make out its the intended operation (which is their standard way of ignoring all reported issues)
I did notice that the below feature had appeared in the HikConnect app a short time ago and I was unsure whether it was related to the app, camera or NVR firmware version:
It's the separate flashing light that's only on the models with siren/speaker (ISU/SL and LSU/SL). So it'll work on those models even if the white light LED illuminator is off. It works on my ColorVu DS2CD2387G2-LSU/SL (G5 firmware) and also on my older AcuSense DS2CD2386G2-ISU/SL (G3 firmware). Selecting the camera full screen in HikConnect - initially the standard row of icons appear, then after a couple of moments it updates with two additional icons for the Siren and Light appear at the start of the row. They're a toggle on/off switch.
Just checked 3 different cameras. the additional icons depend on model:
