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onvif camera smart ip not displayed

freeidea

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hello, all
i 'm new member in this forum
i have a NVE HIKVISION 7108N-SN ,and a smart ptz camera
the nvr detect my small camera as onvif but when i put admin and pass,i get permanent connecting......and no picture.
i think it 's onvif version compatibility!
someone had already solve this issue ,thank
camera smart appV380E12_ptz_v2.5.6.4_20181126
 
thank ,i use win xp, onvif manager and it give only rtsp url stream without identification ,but when i put this rtsp stream on dvr ,still error
itry packet sniffer ,i discover other port like 8800 and 8888,but no one give a stream link
 
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