01304 827609 info@use-ip.co.uk Find us

Operation failed. The device is added by other users

ksatheeshdgl

New Member
Messages
1
Points
1
I have used hikvision DVR 4Channel. i installed ivms my mobile then i registered my device my Email id and added my device successfully working fine. Last week how to deleted my dvr from hik-connect. i tried to connect same Email id and password account is open but i scanned my dvr serial number its said operation failed. The device is added by other users. how to solve my problem please help any one
 
You would need to contact HikVision Tech Support, provide them with your product details and ask them to delete it from any Hik-Connect accounts.
 
@Lukewarm Please feel free to start a new thread if you have an issue that you would like our help with.
 
Back
Top