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Remote Setup

oreunji

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please help. it works perfectly on local network.
for remote access i followed the guide but doesnt work. i even tried opening ports but no results
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Hi, have you tried adding the device via it's 9-digit serial number?
 
Is the camera's default gateway set to your router's LAN IP? What have you got set for the primary DNS server?

Both can be found in the camera's network settings configuration page
 
thank you for fast response. yes i have it set on router's ip (192.168.0.1) and it has 8.8.8.8 for primary dns server and 8.8.4.4 for alternate dns server
 
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