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Shipping to customers outside of the UK post Brexit

Phil

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Since the new post-Brexit rules have come into play at the start of this year we have received a lot of queries about shipping overseas, and in particular the associated costs for shipping, VAT, Duty, etc.

Hence, a quick post here to try and clarify the situation that applies now, and to provide a point of reference.

Now that we in the UK are no longer members of the EU, shipping to anywhere outside of the UK is an export.

The best and clearest explanation that I have managed to find is in this document provided by the EU:
Buying goods online coming from a non-European Union country - Taxation and Customs Union - European Commission

As it explains, you (the customer) are an importer into your own country.
We, at use-IP, will charge you a shipping charge to deliver the items, but apart from that the rules and values for VAT and Duty that are applied are those of your own country.
Effectively, these rules are now the same for wherever we ship to outside of the UK.

When we ship your order, we are required to complete a Customs declaration form.
On that form, we provide:
  • Our company details; name, address and EORI number (GB929328692000).
  • The value of the items (the true & actual price that we sold the items to you at).
  • The country of origin of the items (typically provided to us by the manufacturer, commonly it is China).
  • The commodity code of the items (again, provided by the manufacturer).
The Customs agency in your country will base any additional charges that you may have to pay upon the information that we provide in that form.

For customers in most EU countries, you will still be able to checkout online - you can select your country at checkout and will currently be offered a flat rate shipping charge of £15.
Currently, this only applies to a simple list of what the couriers consider to be the main EU countries.
If you cannot select your country, address / do not see the £15 flat rate shipping offer then please contact us and we will provide you with a quotation to include shipping to you.
At a later date we hope to be able to offer more complex shipping rates, times and countries via the online checkout.

As ever, we aim to please, don't hesitate to get in touch with any queries arising from these changes - info@use-ip.co.uk
 
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Phil

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In case it's helpful for customers who would like to assess the Duty due to be paid upon receipt of products in their country, here are some example commodity codes:

A Hikvision camera = 8525801990
All Hikvision brackets = 8529904900
A Tenda POE injector = 85176200
A WD Purple hard drive = 84717050
A network patch lead = 8544421000
A junction box for a Vivotek camera = 8529902000
A Vivotek fisheye camera = 8525801931
A Mobotix MX-M26B-6D041 camera = 8525803000


I will add more example items to this list as time & experience allows.

Commodity codes are also variously known as TARIC codes, Harmonised codes, HSC codes ...
 
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Phil

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We are working our way through adding the commodity code and country of origin for every product within the Specs tab on the product page:

1617807721183.png
 
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