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Hik-Connect The cameras connected to my DVR are not loading in HIk-Connect

Hakeem

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Hello my hikconnect app on the phone has refused to load the cameras it loads and stops yet the DVR and platform access is ONLINE....
 
Hi @Hakeem

Have you been able to load the cameras in Hik-Connect before?
What are the model numbers of the cameras and DVR that you're having problems with?
Is the firmware for everything up to date?
Are you using Hik-Connect on Android or iOS? Which version of the app are you running?

Have you added the device to your account through the Hik-Connect web portal, using the method in this guide? - How to use Hik-Connect
 
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