Trying to setup motion alerts but getting bombarded with non events

[daneboomerang]

I've used the red squares to tell the NVR what the areas of interest are for my cameras but that doesn't seem to be working. Either in terms of stopping the NVR recording footage triggered by areas I DON'T want to watch OR for stopping alerts from the iPhone app for movement that's come from areas I don't want to watch.

When I look at the NVR when I'm setting up the red grids they go red to show where there's motion happening.

How can I

a) stop the NVR alerting me to motion happening where I don't have red boxes
b) stop the NVR recording when there's motion in areas not covered by red boxes?

Thanks!!

P.S. For bonus points I now get a little orange exclamation point in the bottom right of the monitor screen. When I click on it I get an alarm/exception information screen telling me about motion from (for example) channel D3. I have two buttons then, 'SET' and 'EXIT'. Set takes me to event hint settings. How do I get rid of this not very useful alert please?

 

[daneboomerang]

Forgot to say: the dwell time (despite being set at 10s) actually reverts back to the main view after about 5s. Any way to change that? Not a big deal...

 

[fullboogie]

Don't use motion detection. Use smart events only.

 

[daneboomerang]

Don't use motion detection. Use smart events only.

Can't - NVR doesn't support it - and no, this doesn't mean I want to upgrade!

 

[fullboogie]

I don't see any solution to your problem then. Every person who attempts to use motion hates it and starts threads like this one.

 

[daneboomerang]

Fair enough - but any thoughts about the dwell time, red grid motion problem and orange exclamation point part of my question? No worries if not, I appreciate you're not here to answer my questions - just if you know you know!

 

[Dan]

Hi @daneboomerang

What NVR model do you have and what firmware version is it using?

 

[daneboomerang]

DS-7608NI-SE/P running V3.0.22 build 170621

 

[Dan]

ok, unfortunately, there is no way to remove the error exclamation point on the v3 GUI other than by resolving the error that is triggering the alert. In regards to the motion detection, it is unlikely with an NVR of this age that there will be much you can do to improve the motion detection accuracy and we often say to users that motion is a bit of a blunt tool anyway and if you want more accurate events you should use a smart event instead like line crossing or intrusion detection.

 

[daneboomerang]

Thanks Dan - but I think I've found the answer elsewhere on your delicious forum - looks like it's just a weird oddity about the NVR.
Thanks so much for your help!