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Unable to select the 5MP setting option in one of three new ColorVu cameras?

carlita

New Member
Messages
3
Points
3
Hi I have just installed a new Colorvu system with 3 cameras, on two of them when I go into the ptz settings I am unable to select 5MP the only options are PAL or NTSC on the other camera I can select 5MP no problem, the other settings for all three cameras are the same.

Any ideas thanks.
 

Phil

Administrator
Staff member
Messages
3,590
Points
83
Can you please share the model numbers of your cameras?
Check the portals to make sure that you are running the current latest firmware for each?
And please share a screenshot to show the issue / difference that you are seeing.
 

carlita

New Member
Messages
3
Points
3
I think I have it sorted, seems like these new colour cameras take a lot of power so I have ordered an upgrade to my power supply I will let you know how I get on.
The cameras are Colorvu Turbo DS-2CE12HFT-F28 5MP with latest firmware. IMG_1308.jpeg

Thanks for reply
 

carlita

New Member
Messages
3
Points
3
I think I have it sorted, seems like these new colour cameras take a lot of power so I have ordered an upgrade to my power supply I will let you know how I get on.
The cameras are Colorvu Turbo DS-2CE12HFT-F28 5MP with latest firmware. View attachment 4228

Thanks for reply
All ok now, was the power unit
 
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